Legal

Privacy Policy

Last updated: [Add date]

1. Who we are

Meelk Property Services Limited (RC 957669), operating in Lagos and Abuja, Nigeria ("Meelk", "we", "us"), is the data controller for personal data collected through this website, www.meelkpropertyservices.com. You can reach us at info@meelkpropertyservices.com or +234 703 009 2256.

2. What this policy covers

This policy explains what personal data we collect through this website and our service channels, why we collect it, how long we keep it, who we share it with, and the rights you have over it.

3. The personal data we collect

Enquiry and contact data: when you use our contact form, email us, or call us, we collect your name, email address, phone/WhatsApp number, the service you are interested in, project location, budget range, timeline, your message, and any documents or photos you choose to upload.

Application and vendor data: if you apply for a role or register as a vendor, artisan, or supplier, we collect your CV or business details, trade or profession, experience, references, and — for companies — CAC registration details.

Usage data: like most websites, we may collect technical information about how you use the site (pages visited, device and browser type, approximate location derived from IP address) through cookies or analytics tools.

4. How we use your data

We use personal data to: respond to enquiries and provide quotations; deliver and manage the services you engage us for; assess job applications and vendor registrations; meet legal, tax, and regulatory obligations; and improve this website. We do not sell your personal data, and we do not use it for third-party marketing.

5. Lawful bases

We process personal data on one or more of the following bases: your consent (for example, when you submit the contact form); the performance of a contract or steps towards one; our legitimate interests in operating and improving our services; and compliance with legal obligations.

6. Who we share it with

We share personal data only where necessary: with vetted vendors, contractors, and professional advisers working on your instruction; with service providers who host or operate this website; and with regulators or authorities where the law requires it. Anyone we share data with is expected to protect it.

7. How long we keep it

Enquiry data is kept for as long as needed to handle your enquiry and any resulting engagement, and for a reasonable period afterwards for our records. Job applications are kept for up to twelve months unless you ask us to delete them sooner. Vendor registrations are kept for as long as the vendor remains on our network.

8. Security

We apply reasonable technical and organisational measures to protect personal data against loss, misuse, and unauthorised access. No internet transmission is completely secure, but we treat your information the way we treat our clients’ property matters — discreetly.

9. Your rights

Under the Nigeria Data Protection Act 2023 you have the right to: request access to your personal data; request correction of inaccurate data; request deletion; restrict or object to processing; withdraw consent at any time (without affecting prior processing); and lodge a complaint with the Nigeria Data Protection Commission (NDPC). To exercise any of these rights, contact info@meelkpropertyservices.com.

10. Cookies

This site may use cookies or similar technologies for functionality and analytics. You can control cookies through your browser settings.

11. Third-party links

Our website links to third-party services (for example, LinkedIn and WhatsApp). We are not responsible for their privacy practices — please read their policies.

12. Changes to this policy

We may update this policy from time to time. The current version will always be on this page with its "last updated" date.

13. Contact

Privacy questions or requests: info@meelkpropertyservices.com · +234 703 009 2256 · Lagos & Abuja, Nigeria.